Blogs
online reputation management
All companies, especially startups and small businesses, need to secure and manage their online directory listing. Without accurate and optimized directory listings, it will be hard for potential customers to find your business online, costing you money. Also, optimized and accurate directory listings will improve your website SEO and bring more leads to your website. Read More
Attack of the Unfair Online Reviews! As a business owner, your number one goal is to provide excellent customer service. However, you’re still going to run into customers that you can’t make happy. You’re going to get some negative, unfair online reviews. Especially right now. The pool and spa industry is going through an unprecedented Read More
Do you remember the last time you experienced poor customer service? How unappreciated, put off, fed up, annoyed, and tired you felt about a business? It turns out that poor customer service experiences can do more than turn off just a few customers. It actually creates a chain of events that profoundly impacts almost every Read More
It’s a terrible feeling to have someone badmouth your business with snarky reviews and poor comments about you, your employees, and your company. Why are people so MEAN? While we’ll never really figure that out, it’s important to know how to deal with it and even turn it into a positive situation. Mean Girls, 2004 Read More