Blogs
Reputation Management
When it comes to managing your online reputation, there are two ways of going about it – reactive and proactive. While reactive reputation management is waiting for something to go wrong and then putting out the fire, proactive reputation management is thinking ahead and taking action to build your fortress of positive visibility to combat Read More
Behold the quirks of today’s modern consumer: They’re using more communication channels than ever before, making all purchase decisions based on reviews they read online, and expect things to go right, all the time, immediately. Does your organization have what it takes to keep up? Take a look at some best practices we found to Read More
Amazon, known for the biggest, trail-blazing ideas in e-commerce, revealed to the world that it would be carrying goods to customers in 30 minutes or less, by drone. And the Internet went crazy. The founder and CEO of Amazon, Jeff Bezos, showed off the vision for the new delivery concept on 60 Minutes on Sunday Read More
It’s a known fact that 70% of people consult reviews and ratings before purchasing*. And this profound truth has created a massive paradigm shift that’s completely rocked the worlds of many businesses. Additionally, it’s spurred a growing, uncomfortable itch to repair a bad online reputation right away. In many instances, a one-star review or a round Read More