These days, customer service plays a crucial role in shaping the success of businesses across various industries. Negative experience, or slow service, can kill first impressions. Studies show that within the first 0.05 seconds of opening it, people have already made opinions about a website (tandfonline). Within five seconds, if a user can’t find exactly  Read More

Technology continues revolutionizing various industries, and the pool and spa industry is no exception. One of the most groundbreaking advancements that have surfaced is voice search technology. Voice search has changed how we interact with our devices and sparked a paradigm shift in how businesses operate.  This blog explores the impact of voice search on  Read More

These days, customer service plays a pivotal role in the success of any business. Delivering exceptional customer support for pool and spa companies is crucial to building solid relationships with clients and ensuring their satisfaction.  In recent years, revolutionary advancements in chatbot and AI technologies have reshaped the landscape of customer service, allowing pool and  Read More