When the going gets tough, savvy business owners focus on customer loyalty and retention. For months now, we’ve all heard whispers about a looming recession. These mumblings might have you wondering how you can set your pool company or construction business up for success during difficult economic times. If you’re concerned about your company’s longevity  Read More

Attack of the Unfair Online Reviews! As a business owner, your number one goal is to provide excellent customer service. However, you’re still going to run into customers that you can’t make happy. You’re going to get some negative, unfair online reviews. Especially right now. The pool and spa industry is going through an unprecedented  Read More

Whoever said Twitter is dead? The reboot of Roseanne on the ABC network was met with record-breaking views with more than 18 million people tuning in to watch its premiere.  But despite its popularity, it only took one controversial Twitter post from actor Roseanne Barr to bring the whole show to an abrupt conclusion. No  Read More