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internet reputation protector
It’s 8 p.m. on a Friday night and a Facebook comment notification appears in your inbox, revealing a bitter comment made by an aggravated customer. Your blood pressure begins to rise and your stomach starts to sink. Uh-oh. You know you need to give a proper response, stat. After all, this unflattering comment won’t look Read More
It’s a known fact that 70% of people consult reviews and ratings before purchasing*. And this profound truth has created a massive paradigm shift that’s completely rocked the worlds of many businesses. Additionally, it’s spurred a growing, uncomfortable itch to repair a bad online reputation right away. In many instances, a one-star review or a round Read More
A couple of months ago, Search Engine Land complied some interesting stats about the impact of online customer reviews from a 2013 BrightLocal Customer Review Survey. What the great pile of data unearthed will hit some businesses with a big rock of reality. Online reviews are incredibly important to consumers, they rely heavily on them, and it’s critical for all businesses to maintain and Read More
For the last couple of weeks, there’s been a massive spill of online reputation news on the web. From fake reviews on Yelp to bad reviews gone wrong, the topic seems to be on just about everybody’s mind. From last week up until yesterday, sources such as Time, Huffington Post, and Forbes spoke up about the importance of managing your Read More