Blogs
customer engagement
Remember when the only customer communication you needed to answer was the phone? Maybe you had a few different lines in case things got busy. Sometimes there’d be calls to return when you got into the office in the morning. It all used to be so simple. More Business Means More Interactions But now? Customer Read More
In almost every single industry, social media is a huge slice of a business’s digital media marketing pie. It’s an important source for driving customer referral traffic to other parts of your overall marketing, including your website, but do some social sites do a better job than others? According to MediaBistro, Shareaholic looked at six months of data Read More
With technology these days, you never really know how well a social platform will perform or how far it’ll go. Yesterday, Facebook’s Mark Zuckerberg revealed that Instagram’s user base has now crossed over to 200 million users. Facebook first acquired the photo-sharing platform back in 2012, when it had just 100 million users, increasing to Read More
It’s a terrible feeling to have someone badmouth your business with snarky reviews and poor comments about you, your employees, and your company. Why are people so MEAN? While we’ll never really figure that out, it’s important to know how to deal with it and even turn it into a positive situation. Mean Girls, 2004 Read More